SafeBoda understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website or uses our application and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the Data Protection and Privacy Act, 2019 and Regulations.
In this Policy the following terms shall have the following meanings:
means an account required to access and/or use certain areas and features of Our Site or application;
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
means our website www.safeboda.com and/or the Safeboda mobile application downloadable from the app store or play store or from our website.
Our Site and application is operated by Guinness Transporters Limited, a limited liability company registered in Uganda under company number, 8001000076656 and that operates in Uganda and Nigeria.
Registered address for Uganda: Block 210, Plot 1704, Kyebando, P.O. Box 71605, Kampala, Uganda
TIN Number: 1008054819
Data Protection Officer: Catherine Kafumbe
Email address: email@example.com
Telephone number: 0200502050
Postal Address: P.O. Box 71605 Kampala, Uganda
We are regulated by Kampala Capital City Authority under Trading license number 0006888456.
Personal data is defined as any information relating to an identified or identifiable natural person (called a data subject) who can be directly or indirectly identified in particular by reference to an identifier such as name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
As a data subject, you have the following rights, which we will always work to uphold:
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 14.
Further information about your rights can also be obtained from the national Data Protection Agency.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Data Protection Agency.
Depending upon your use of our Site and, or application, we may collect some or all of the following personal and non-personal data including but not limited to;-
We use the information you give to;
Further to clause 6, we use your data for the necessary performance of a contract with you and because you have consented to the use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may also be used for the following purposes:
We may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message or any other means, with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the law, and you will always have the opportunity to opt-out.
Third Parties whose content appears on Our Site may use third-party Cookies, as detailed below in Part 13. Please refer to Part 13 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
We store data until it is no longer necessary to provide our services or until your account is deleted - whichever comes first. This is a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs in accordance with the law.
We will only store or transfer your personal data to countries that have adequate data protection standards/laws. We may in certain instances such as for analytics purposes or for the reasons in 6 and 7 above share your data with external third parties, that may be based out of your jurisdiction. In any such case, we shall ensure any such data is transferred securely and following best practice in your jurisdiction.
Data at SafeBoda is stored in renown and secure servers. Data from the SafeBoda applications is stored in AWS Relational Database Service (RDS). SafeBoda uses Postgres SQL as the database engine and all access to the database are confidential and password protected.
We may share your personal data with processors and other companies in our group and this may include subsidiaries, a holding company or any other entity that is a party to a merger and/or acquisition of an interest in Safeboda.
We may sometimes contract with the following data processors to supply certain services. These may include payment processing, delivery, and marketing. In some cases, those parties may require access to some or all of your personal data that we hold.
If any of your personal data is required by a processor, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law. Without prejudice, you are advised to read the privacy policies of any processors we may contract.
We provide you with the ability to access, rectify, port and erase your data. To learn more, visit the settings on the App.
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 14. We do not charge for a subject access request but if your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within two weeks and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
By using our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us.
Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our Site may not function fully or as intended. You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.
Certain features of our Site depend on Cookies to function. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
The following first-party Cookies may be placed on your computer or device:
Name of Cookie
Session tracker for safeboda.com
and the following third-party Cookies may be placed on your computer or device:
Name of Cookie _gid | Provider Google Analytics | Purpose Used to distinguish users.
Name of Cookie _ga | Provider Google Analytics | Purpose Used to count and track page views
Name of Cookie _gat | Provider Google Tag Manager | Purpose Used to store and track conversions
Name of Cookie TawkConnectionTime | Provider Tawk | Purpose Used to capture connection time on Tawk live chats
Name of Cookie tawkUUID | Provider Tawk | Purpose Used to distinguish Tawk live chat users
Name of Cookie ss | Provider Tawk | Purpose Used by Tawk.to live chat service.
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
If you have any questions about this policy, you can contact us as described below.
By your use of our Site and, or application, you, by affirmative action, consent to these terms. Please do not use our Site and, or application or services if you do not consent to these terms.