Who we are: 

At SafeBoda we believe that everyone in African cities should have access to affordable services at a click of a button. Our platform is carefully designed to meet the needs of African consumers as a one-stop shop for transportation and delivery services. While motorcycle taxis serve as the lifeblood of many cities in Africa, they are extremely unsafe and disorganised. Our safe, convenient, transportation platform provides for Africa’s booming young population as well as creates community and stability for our rider fleet. 

Operational in Uganda and Kenya we are a venture-funded Series B company that is already having a huge impact on millions of people in Africa. Our backers include Google, Unbound, GoVentures (GoJek’s VC), AllianzX, Yamaha, and Beenext, among others. We have a passionate and highly engaged team of superstars based in East Africa. Together, we aim to revolutionise transport and payments delivery in Africa’s cities.

‍

Job Summary:

‍

The main objective of this role is to increase customer orders and App downloads. 

To expand our package delivery service throughout Nairobi. We are looking for motivated sales agents that work on a commission basis. You will promote and sell our App's services to small businesses and potential customers. In addition to promoting App downloads and service usage, you will cultivate connections with small businesses in need of delivery solutions. 

‍

Key Responsibilities:

‍

• Acquire new users:  Identify prospects and convert Nairobi's small businesses, merchants and individuals to download and use the app for package delivery.  Help in installing and registering on the app.

• Promote customer activity: By highlighting the USPs, persuade each new customer to make several delivery trips.  Encourage users to increase order frequency in order to increase commission by following up on first-time users and new customers.

• Build relationships: Get in touch with small businesses (such as stores, eateries, and offices) to include our services into their daily operations.

• Attend Below the Line (BTL)  activations: Identify and attend field events or activations to increase app awareness, encourage app downloads, foster engagement, and draw in trips. 

• Analyse and improve: To track your performance statistics and identify fresh growth prospects, do basic market research. Adapt your strategy or pitch in light of feedback and outcomes.

• Cooperate internally: Closely coordinate with our operations, sales, and marketing departments. Report on leads and sales every day and share customer feedback.

‍

Qualifications & Key  Competencies 

‍

Education and Experience: Preferably, you have a business, marketing, or similar Diploma or Bachelor's Degree, a minimum of one year of experience in Business Development, Marketing, Sales, Customer acquisition, or related roles.

Sales and Marketing Proficiency: Demonstrable ability to find prospects, make offers, and close sales. You approach sales with creativity, entrepreneurship, and a focus on results.

Communication: Excellent verbal and negotiating abilities. To effectively interact with customers, you must be fluent in both English and Kiswahili.

Technical: At ease using mobile apps and smartphones for communication and reporting.

Personal: Very organised and self-motivated. Capable of working autonomously and actively pursuing leads. Should be flexible to work adaptable hours and readiness to travel throughout Nairobi.

Working in the field requires self-motivation, organisation, and flexibility. 

‍

Benefits

1. Earn more on each trip: Increasing commissions for the first, second, and third trips will encourage the growth of long-term customers.
2. Adaptability: Manage your time. We value quality more than quantity.
3. Development: Top achievers might advance into different positions

‍

Company Values

1. Community: Community drives us. We treat every driver, staff member, and customer with respect, knowing that together, we are stronger.

2. Safety: We stand for safety. We protect our drivers, passengers

3. Innovation: We challenge the status quo and create smart, practical solutions that make everyday life simpler and safer

4. Transparency: We are open-minded and candid, openly sharing our opinions without fear of judgment. We actively seek feedback on our product and performance to continuously improve.

5. Integrity: We earn trust by staying true to our values, holding ourselves to the highest standards, and delivering on our promises.

6. Collective Commitment: Everyone is encouraged to agee or disagree while a decision is being made. However, once a decision has been made, everybody must commit to it. “I agree and I commit, I disagree and I commit

‍

Ready for the Challenge? 

Send an email to teamkenya@safeboda.com, attaching your CV and indicating why you are the right fit for the role. Please use Direct Sales Agent - NBO as the email subject.

‍